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Massage seats.
Customers on-screen massage seats will now work on screen as long as the seat modules are updated. Massage Seat On-Screen Control - Requires updates to driver & passenger seat modules ...
Does the Mustang digital cluster work on manual vehicles?
Yes, we have not encountered issues with the Mustang clusters on manual vehicles.
Ford power running boards harness DSM
The Ford Power Running board harness is not compatible with vehicles that have DSM installed. This would include Lariat and any trim level higher than that.
Ford rear camera stays on display after driving.
As per Jesse, they may more than likely have the "rear camera delay" option on within the vehicle and would just need to turn that off via the steps below. Switching Rear View Camera Delay On and Off Access the vehicle drawer on the touchscreen. ...
UAX Software Updates
The Uconnect 4 radios, like all FCA radio systems, operate the best when at the latest software version. The software updates are slightly complicated to explain, as some are specific to the manufacture of the vehicle, but we've compiled them in an ...
Anti-theft Code Retrieval for Uconnect 3 and 4
All Uconnect radios besides 2 of the older models that we no longer support have an anti-theft code. It's a 4 digit number generated based off of the serial number of the radio. If the customer receives a radio that didn't come with the anti-theft ...
360 Camera Module Locations
When a customer has to replace their 360 Camera module in their vehicle after upgrading to a Uconnect 5 radio, there are two locations for the 360 module. In the 1500s it is located behind the passenger side kick panel. Once removed you'll see the ...
Android Auto Trouble Shooting
Android Auto Trouble Shooting First, make sure that the Android is both bluetooth paired, and plugged into the USB hub (Some newer systems work by being plugged in only, but most call for both Bluetooth and Hardwired for Android Auto). If Error 8 ...
Dealer Mode
Method 1: Hold down the bottom corners of the touch screen for another way to enter dealer mode. Method 2: STEP 1: • Put the system into ‘Dealer Mode’ • Hold the Driver Side Temp Up and Temp Down and Front Defrost buttons down at the same time for ...
Installed Nissan Altima radio and backup camera doesn't work
Installed Nissan Altima radio and backup camera doesn't work With car and radio on, and your audio turned off, press and hold the menu button then turn the volume knob left 3 times, right 3 times, left 3 times, right 3 times. This will take you to ...
Resets
Try each of these steps in order. If one fixes your issue, you don't have to move to the next step. And if, for any reason, taking all these steps don't resolve your issue, there may be a physical issue with the unit, so please call us back. 1. Key ...
If Apple Carplay doesn't work as expected.
If Apple Carplay doesn't work as expected. Follow the steps below. First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer. Make ...
iPhone - "Accessory Not Supported"
You might get this error message using other devices such as speakers or chargers because this error is not specific to any radio. The issue tends to either be with the phone itself or the cable used. In this case it is best to contact Apple to seek ...
SiriusXM States They Cannot Transfer Service
If SiriusXM support is giving you a difficult time transferring service then see below for solutions. Trial Period Transfer: -If you have a newer vehicle and upgraded your Infotainment system though us, you probably have a trial period of SiriusXM ...
My Radio is Very Hot to the Touch
My Radio is Very Hot to the Touch Modern day radios are cooled passively via the vehicle's AC. Most rear of modern radios have metal fins to help disperse the heat generated by normal use. Modern radios do not have an on-board fan to disperse heat. ...
OBD Genie Troubleshooting Guide
OBD Genie Troubleshooting Guide Following this simple instructions is the first steps to getting you back on the road with all the new modifications. My OBDGenie is not doing anything. No lights appear when plugged in, I can't tell if it's getting ...